Supporting Educators Through Technology & Communication
I helped educators and organizations successfully use and navigate technology systems to create more engaging learning experiences that promoted deeper, more durable learning.
At CanopyEd, my work spanned…
Designing customer-facing knowledge bases, onboarding systems, and support resources that improved usability and self-service troubleshooting
Leading technology implementation training for hundreds of educators and state leaders, including large-scale initiatives with the Louisiana Department of Education
Creating educator-facing videos, guides, communication materials, and implementation resources to support onboarding, adoption, and engagement
Collaborating with stakeholders ranging from classroom educators to executive leadership at organizations, including International Baccalaureate
Educational Technology Design
As a former educator, I approached technology design through both an instructional and user-support lens.
Many of the platform features I worked on focused on reducing friction for educators while creating clearer, more engaging learning experiences for students. I regularly considered accessibility, cognitive load, workflow simplicity, and the realities of busy classrooms throughout the design process.
This included work on:
interactive learning features
assessment and quiz experiences
instructor-facing workflows
learner-facing experiences
visual navigation systems
onboarding and implementation tools
Multimedia Communication & Onboarding
Successful implementation requires more than just good technology. It also requires clear communication and support systems that help people use it confidently.
I created educator-facing videos, onboarding resources, tutorials, implementation guides, landing pages, one-pagers, and communication materials designed to support adoption, usability, and long-term success.
The goal throughout was always clarity: helping users quickly understand what they needed, where to find it, and how to move forward without unnecessary frustration.
I created gifs to illustrate simple processes while using small files sizes.
I established a self-service knowledge base to allow users to troubleshoot quickly and effectively.
I created a series of videos to assist instructors with course building.
I also created one-pagers to a) help users navigate the platform and b) improve instructional design for deeper and more durable learning.
Educator Training & Implementation
I also supported technology implementation and onboarding through professional learning and educator training experiences.
This included leading implementation sessions, supporting onboarding workflows, and collaborating with educators, district leaders, and organizational partners to help ensure successful adoption and long-term usability.
My work often centered on translating complex systems into experiences and resources that felt approachable, practical, and easy to use in real educational settings.
See FEATURES I DESIGNED in action
The videos show it all in action. To the left— the instructor experience. To the right— the learner experience.